Bid Number

RFP 25-019

Solicitation

An integrated telecommunications Business Support System (BSS) and Operating Support System (OSS) solution

Solicitation Type

Request for Proposals

County

Description

The Iowa Communications Network is seeking Bid Proposals from Vendors who can provide an integrated telecommunications Business Support System (BSS) and Operating Support System (OSS) solution. As shown in the diagram below (left side), the ICN uses NetPlus (and backend databases) and ServiceNow today. These are the “core systems”. Solid lines represent mostly automated processes. Dashed lines represent mostly manual integrations. Proposals must either integrate with the adjacent systems or replace the functionality of the adjacent system. Major points will be awarded for meeting the requirements of the core systems, and bids will not be considered which do not sufficiently cover the core system functionality. Additional points will be awarded if the proposed solution converts manual integrations to automated, as well as for providing “nice to have” functionality.

Number

336

Name

Iowa Communications Network

Address 1

Grimes State Office Bldg

Address 2

400 E 14th St

City/State/Zip

Des Moines, IA 50319

Contact Name

Brian Clayton

Contact Title

Contact Email

Brian.Clayton@iowa.gov

Contact Phone Number

(515) 725-4616

Contact Phone Extension

Contact Other Number

(877) 426-4692

Contact Fax Number

(515) 725-4774

From

8/20/2025 3:00:00 PM

Until

10/3/2025 4:00:00 PM

ICN 25-019 Q&A

9/11/2025 3:50:34 PM

RFP 25-019 - AMENDMENT 1

9/3/2025 2:29:15 PM

ICN 25-019 BSS-OSS RFP

8/18/2025 2:48:44 PM